Contact Us

If you need help with House Of Pokies Casino, email support@houseofpokiescasino.online. Our support team can assist with general questions and account-related concerns.

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How to contact us by email

For assistance, send your message to support@houseofpokiescasino.online. Email is the best way to provide the details needed to review your question. Please use the email linked to your account where possible, so your request can be matched more efficiently.

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You can contact support about matters such as:

Account access, profile details and verification questions
Deposits, withdrawals and payment-related concerns
Questions about bonus terms and applicable conditions
Technical problems affecting the website or your account
Responsible gambling requests, including help with account controls

What to include in your message

To help support review your request faster, include your account email or username, a short description of the issue and any relevant details, such as when the problem occurred. You may also attach screenshots if they help explain the issue. Please do not include your password or unnecessary payment information.

Support usually replies within 24 hours, although response times can vary depending on the nature and volume of requests. If your matter is urgent or relates to responsible gambling, explain this clearly in your message.